SHIPPING & RETURNS
Shipping for Orders with Online Payments
Enjoy free shipping on orders over Rs. 3500 in India. For orders under Rs 3500, we charge a handling & shipping fee of Rs 150.
All deliveries in India are delivered by a reputable courier service and take 5 - 7 business days to reach. Business days do not include Saturday or Sunday, and do not include weekend delivery.
For orders shipped in India, payments are processed in INR. Prices are inclusive of taxes & duties.
Shipping for Orders with Cash On Delivery
We offer Cash on Delivery for non-personalized products only.
For COD orders, we charge a handling & shipping fee of Rs. 250.
For COD orders, please ensure you are home to receive your order and make payment upon delivery. We will notify you once your order is shipped and give you estimated delivery times.
Enjoy free shipping on orders over SGD 60 in Singapore. For orders under SGD 60, we we charge a handling & shipping fee of SGD 4.90.
All deliveries in Singapore are delivered by standard courier and take 5 - 7 business days to reach. Business days do not include Saturday or Sunday, and do not include weekend delivery.
For orders shipped in Singapore, payments are processed in SGD. Prices are inclusive of taxes & duties.
MALAYSIA, HONG KONG & DUBAI
Please Note: Shipping outside India & Singapore is not available at the moment due to COVID-19 limitations.
We hope you love your Ellybean as much as we loved making it for you! As each product is personalized, we have a no exchange or refund policy – unless you receive a damaged product.
If this is the case, please send an image of the damaged product and write to us at firstname.lastname@example.org within 1-2 working days of receiving the damaged product.
We'll be in touch with you soon after to help sort it out.